Returns & Refunds

We accept returns within 30 days of receiving your order.

To be eligible, items must be unused, unworn, with tags, and in original packaging.

Proof of purchase is required.

Start a return

To request a return, email us at contact@rhytm.store. Returns sent without approval will not be accepted.

If your return is approved, we’ll provide instructions on how to send your item.

Return shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

Shipping costs are non-refundable.

Damages and issues

Check your order upon arrival.

If your item is defective, damaged, or incorrect, contact us within 48 hours of delivery.

We may request photo evidence to assess the issue.

Non-returnable items

We do not accept returns for:

• Used or worn items
• Sale items
• Gift cards
• Personal care items

Exchanges

We do not offer direct exchanges.

If you want a different item, place a new order.

Refunds

Once we receive and inspect your return, we’ll notify you of the outcome.

If approved, refunds are issued to your original payment method within 10 business days.

Processing times may vary depending on your bank or provider.

Important

We reserve the right to refuse returns that do not meet the above conditions.