Shipping policy

Shipping

We keep it simple.

All orders are processed within 1–3 business days.

Shipping times

Australia: 5–12 business days

International: 7–15 business days

Delivery times may vary depending on your location, customs, and carrier delays.

Shipping costs

Shipping is calculated at checkout.

We occasionally offer free shipping promotions — when we do, you'll see it clearly at checkout.

Order tracking

Once your order ships, you'll receive a tracking link via email.

Please allow 2–5 days for tracking updates to appear.

Delays

Delays can happen. We don't control customs or carriers.

If your order is significantly delayed, contact us at contact@rhytm.store.

Incorrect address

Please make sure your shipping details are correct.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or stolen packages

Once your order has been handed to the carrier, it becomes their responsibility.

If your package is lost or marked as delivered but not received, please contact the carrier first.

We’ll do our best to support you where possible.